Shipping & Returns

Turnaround time is about 8-10 weeks with the potential for delays during faire season.†

Regular non-garb orders are generally shipped within a week if we have it in stock.
If you need your order by a certain date, please call us and we will work with you to see if that is possible!

Please call or email us if you have a problem with an item. Most of our garments are custom made and are not refundable. Please take careful measurements and email if you are unsure.
If a custom item does not fit, or if you are not happy, please call or email to discuss an exchange.

If an exchange does not work out, your money will be refunded in the form of a gift certificate that can be used for any item on our site.

Please be assured that we want you to be happy and satisfied!
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